Archive for the ‘DDoS’ Category

The Top 10 Things To Do While Under DDoS Attack

Sunday, January 24th, 2010

In my past decade-plus dealing with distributed denial-of-service attacks, I have noticed a few patterns in the way that companies handle these attacks. Usually when an unprepared virgin company is first attacked, all hell breaks loose. The lack of preparedness causes several chain reactions that make the situation worse. Addressing these most common mistakes ahead of time can help a situation tremendously.

When someone calls me for advice, the first few items I go over have nothing to do with fixing the attack. I’m giving advice that I think is common sense, and I’ve been surprised that others don’t find it obvious.

Here are my Top 10 To-do’s for making life less painful during an attack.

1. Don’t Panic

While the network and your services are exploding and bouncing offline, there must be someone that is comfortable enough to make good decisions. I’ve seen managers freak out and threaten everyone with the prospect of the company collapsing. I think they were trying to motivate people to figure out some solution, but they ended up creating more chaos during an already tough situation.

Once I saw employees hastily rip out the network’s firewalls and re-configure the load balancers. They ended up creating more mess than they had before because they were reacting to an angry and stressed manager.

You are going to create a disaster if you approach with a sledgehammer and wishes. Don’t let anyone make quick changes; try to follow your company’s policies. Sit back, analyze the problem, isolate the actual device that’s failing in the chain, and make an informed–and usually small–adjustment.

If you’re in the 10th hour and things don’t seem to be improving, gather everyone, go away from the office, have a beer, relax for 15 minutes, and talk about something positive. The information flow after that beer might just save you and motivate everyone to do a good job – the solution will come!

2. Create a contact list of external email addresses and phone numbers.

This one is sadistically funny. Most companies host their email, VoIP system, IRC, Wiki, databases, primary storage, etc. all in the same colocation behind the same network connection that hosts their web sites and services. This is, for lack of better words, stupid. All of your digital eggs are in one basket, and that basket is also holding a grenade. A DDoS attack ends up crippling the company’s infrastructure, leaving it with no phones, email, or any communications structure whatsoever.

I’ve seen CEOs of massive companies using their hotmail account and cell phone to contact me because it was their only way of communicating from their multi-million dollar offices.

If you insist on being an “eggs in one basket” company, keep a list of vital email accounts and cell phone numbers on a notepad. That way you can at least call your IT person when everything is down.

3. Setup a “War Room”

Convert your conference room into a war room. Get everyone that has influence in the company in that room. This includes marketing, IT, the CEO, etc. It ensures everyone is on the same page, leaders can lead, and everyone can be in sync.

I typically fill the room with a constant flow of healthy snacks, coffee, and other beverages. If you don’t have anything like that handy, order pizza immediately or send someone shopping.

4. Get one of your guys to the colo ASAP

If you are offline due to DDoS attack, chances are your IT staff cannot log in to the remotely hosted hardware in your datacenters. The easy solution is to physically get them there. They can console in to the hardware and actually see what is going wrong. It’s not fun, but it will result in a much faster resolution to the problem (Make sure they have folding chairs, cash for the vending machines, and serial cables).

5. Find an old hub

Yes, I said hub. You know, those old things that cause collisions? If you’re dealing with an attack and yours is like a lot of companies, it may be difficult for you to set up a traffic monitoring port on your main routers. Assuming you’re setup with Ethernet, at least you can bridge a hub in-line and connect a laptop to the hub and sniff or analyze the traffic!

This is key because having eyes into the data stream really helps figure out how to filter it. Pulling random cables and shutting down random services is not the solution. Make an informed call because you were thoughtful enough to have a hub or SPAN/Mirror port pre-configured.

6. Understand the nature of the attack

There’s a reason you are the target for this attack. Obviously there are a lot of reasons for any given attack, yet understanding the attacker’s motivation is key to creating a better defense strategy.

In the field I have observed a very strange phenomenon; the people working at a victim company usually have a gut feeling about why they are being attacked. So far, their gut instinct has been correct.

Some people know they are being extorted and some people feel it’s a competitor trying to shut them down. Others have a customer that has pissed someone off so the attacker takes down the whole company just to silence one customer. Maybe shutting down the attacker’s target for awhile may actually save the entire ship. Go with your gut on this, make a hypothesis and test it.

7. Document everything

Your business was just smacked around by some bad guys, but what proof do you have? If you don’t have any, then what do you think the law enforcement is going to do for you?

During the attack, lock down all your logs and assign someone within the company to be the custodian of the records. Save server logs, web logs, email logs, any packet capture, network graphs, reports – anything – including a timeline of events.

8. Call your ISP

Your ISP can help, however they have a process to follow. The process usually requires a ticket escalation requirement before you can get real help. If you call early in the attack and open a ticket, that can help you when you really need someone.

Your ISP also has hardware that may be capable of filtering or rate-limiting the attack. The more you know about the attack and you can point them in the right direction, the more they can help you.

They may also suggest you to sign up for their DDoS protection system. Don’t do that right away; reserve that until you are out of all other options. If you do sign up, make sure there is a service level agreement. In the meantime, there are a number of free services you can request:

Null routing of the target IP address
Router ACLs of the top attacking source addresses
New IP addresses
Detailed traffic reports

If you can find the guru at the ISP that knows how to fix these problems, that might be time well spent.

9. Setup “We are down” web hosting services

If the attack is running longer than you had anticipated and you don’t have a solution in sight, you could get your site working at least enough to communicate to your customers.

There are web-hosting companies, which as part of what they do, provide DDoS service level agreements. For a small amount of money you could quickly sign up with several of these companies, upload a “Sorry we’re down, but contact us here” page, and flip your DNS to the cluster of hosted servers.

Your customers will have more confidence in your performance and the attackers may get bored because the attack has not completely shut everything down. If this plan doesn’t work, at least you have diverted some of the attack away from your network.

10. Learn from the event

Post attack can be a blur; everyone is exhausted and burnt out. Mostly, everyone just wants the day-to-day atmosphere to return to status quo. Well, if you’ve been attacked and you did not learn and improve your strategy on how to deal with future attacks, then you are not doing your job.

You should start a review the very day after, while everything is fresh, and make sure that everyone is prepared. Go over what worked, what did not work, and how to improve your system’s overall technology.

Spend the money to fix things properly. Don’t just duct-tape it.

Digital Assassination – The Ultimate Revenge!

Thursday, July 30th, 2009

All examples included in this posting are for educational purposes only and should never be put to practice or used. In other words, do not do them!

Death by Ethernet Given that today is the opening day for DEFCON 17 (a hacker conference), I figured I would pay homage by exposing some cyberwar techniques that are more social in nature, easier than writing amazing meterpeter exploits, but just as (if not more) impactful.

These days, cyber bullying is popular. Cyber bullying is when a bully makes fun of a kid online using MySpace, email, posting jokes, etc. Cyber-bullying is so harmful to a child’s mind and online persona that it has led several victim children to suicide. Cyber-bullying was brought to light when Megan Meier’s suicide was attributed to cyber-bulling via MySpace.

Children are not the only possible victims of cyber-bullying; someone’s online persona is also a great target. An online persona is an important commodity these days; a Google search on someone’s name is almost the modern day resume. These online personas are part of a larger group of what I term Digital Natives. The Internet has simply amplified older techniques used by intelligence agencies and governments.

Attacking someone’s online persona or discrediting someone using their online persona could have horrific consequences.

With communication and social media, there are new attack vectors, and cyber-bulling can be taken to a new level, something I call “Digital Assassination”. Digital Assassination, which is not anything new per-say, takes old methods and some new methods to manipulate, embarrass, cause jail time, discredit associations, politicians, corporations, or (in some people’s minds) have the ultimate result by invoking someone to commit suicide.

I had an internal struggle about writing this post. I do not condone the methods I discuss, nor have I ever practiced them. I hope this posting is used merely as a mean to inform people and protect them from being victims, rather than encouraging unethical, illegal, or nefarious actions.

There are a lot of tricks to the SEO (Search Engine Optimization) trade. Most of them involve manipulating Google, embedding data on pages to cause Google to think your site is more important than another site. This is what I call “search engine de-optimization.” What if the same techniques used in SEO were used to power a disinformation (or smear) campaign designed to destroy or manipulate someone or something’s digital existence? What if those techniques were combined with hacking, social manipulation? The result is scary.

At first you may feel that the general concept seems somewhat “out there”, but let’s look at some of the possible implementations.

Blog Pressure and Disinformation

    If an attacker is trying to eliminate a movement or politician’s influence, what better way is there to do so than ruining the essence of the movement or tainting the politician’s reputation? Someone can hire a team of paid bloggers; say 150 of them, working in India. There are companies that provide small blogger armies (just Google “paid bloggers”). They all operate on the Internet as if they come from different parts of the world (via proxy servers to make it more convincing), and all they do is post negative sentiments.

    The more this is deployed, the more the victim’s name in Google becomes associated with these negative blog postings. Thus, a Google search for the victim reveals blog postings about how he or she is an alcoholic, child molester, a physical abuser, etc.

    This can be amplified by using mailing list postings and USENET.

    Taking that further, one can link each blog comment to each other and create a more articulated web of links, which will help Google optimize the data.

    Likewise, what if you wanted to start marital troubles for someone? The attacker could start posting about the victim on dontdatehimgirl.com or various places such as twitter:

    “This guy is an asshole, we met at a corporate dinner three years ago, have been having an ongoing affair, and he’s been telling me that he was going to leave his wife, now he just cut me off! I want to expose for who he really is.”

    Or

    “I met last week at the conference, it was an amazing, romantic whirlwind. Now I am pregnant he refuses to return my calls or emails. Help!”

    What’s worse is this could be used via Facebook or even via pure email to the wife. With a little Photoshop help, by creating fake caught-cheating photos, it may be a hard to disprove

    Taking the caught-cheating photos and placing them on various sites will also help Google cache them in images.google.com. Further, if the images are named after the person’s name, it will help them come up first in a Google search.

    Cheating can also be replaced with other actions like industrial espionage, bad associations (having dinner with people you should hate). Imagine photoshopped photos of a VP of a company handing documents to the CEO of a competing company.

Jail Time

    Another method requires a little more work and some hacking skills that some people may not have. Yet it’s one of the most powerful methods one could use. This method basically involves hacking someone’s computer or taking it over remotely, implanting a lot of child porn on the computer, and posting that same child porn on USENET with the victim’s real email address.

    USENET is patrolled so carefully for this type of material that the result would be an FBI agent’s knock on the victim’s door, jail time, public embarrassment, maybe a pile of felonies, and to top it off… everyone thinks the victim is a pedophile.

    There are other methods such as filling a USB Drive full of child porn and simply dropping it near the victim’s car where he or she may pick it up. The attacker then tips off the police.

    In essence, the attacker frames someone for a crime. With the anonymous nature of the Internet, Operating Systems, and general digital accounting, it’s easy to put these crimes on the shoulders of the victim.

Fake Logs

    Another vicious attack vector would be simply to make-up an attack. Create logs of someone uploading child porn to a web site, making fake posting to your blog threatening to kill the president, or just a fake hacking attempt. System logs are all text, so typing up a log that looks real would be very simple and law enforcement can use that information as evidence.

    If fake evidence is introduced, it could have more power than actually attempting to frame someone for a crime.

Rogue Disinformation

    Hacker groups, governments, terrorist groups, politicians, businesses, and other activist groups use the Internet to spread their propaganda, turning their web sites into recruiting machines.
    What better way is there to disrupt them by using disinformation to discredit and fragment the momentum?

    One can hack their web site, and rather than a full website defacement, only change the wording a tiny bit, just enough to turn people off. Doing so will make their followers go, “huh?” and it may take a while for the changes to be caught.

    As an example (which should never be done and is fictitious), on a Governor’s web page, there is usually an about section. Let’s just say the text officially reads, “People who know me know that besides faith and family, nothing’s more important to me than our beloved Alaska.”

    IF one were to change that text to read; “People who know me know that nothing’s more important to me than my liberal views and beloved Alaska. In my life, I reject faith and family.”

    If the site massaging is not detected, the new text would sit for a few weeks would spread some serious disinformation.

    It’s also possible to register web sites that appear to be supporting a victim, gather viewing, and then negatively morph the message over time. For example, register supportgovernorname.com, copy the full text and content from other governor support sites. Link the site in places such as Wikipedia and other political blogs. Once there is traffic and linking going directly to the site (people are reading it/using it), slowly morph the text to make her messaging appear negative. Using DDoS attacks to shutdown the official web site to force people to the alternative fake site would also help force people to your messaging.

    For “informal movements” such as “the anti-sec movement”, a few well-placed postings usually derail them quickly. I suggested in a previous post that their threat of finding exploits to OpenSSH may have been someone not with the anti-sec movement anonymously posting using their name as a smear campaign. This hurt their public reputation.

Moving on…

There are many other examples of using Digital Assassination to control situations. I’m sure my readers could think of many other methods of using the Internet to control people and movements. I would be interested in hearing these ideas and attribute them in this page.

What you see, read, and link to may not always be reality.

We are Digital Natives

Saturday, July 4th, 2009
A new class of person has emerged in the online world: Digital Natives. While living in San Francisco, I also live on the Internet. The Internet is now a place: a two dimensional world that has transcended the web; there is no government, and the citizens are Digital Natives. As Digital Natives, we are not people that only exist in a physical sense–we are something or someone metaphysically different. We are no longer just citizens of say, the United States; we are also citizens of the Internet.

The concept of the Digital Native is a paradigm shift. In the past, there were movements, but not full worlds where one can exist and do as one pleases in parallel with their physical being. Some Digital Natives are deeply affiliated with all sorts of interests that bring them together organically: Piracy groups, massively multiplayer online games, open source software development, cracking encryption, etc. Others become deeply interested in movements such as Anonymous, the RBN (Russian Business Network), or even terrorist organizations.

I’m not trying to say a Digital Native is better than someone unplugged in the Congo, I am trying to say they exist in a different social construct.

Some Digital Natives may feel like their digital citizenship takes precedence over their physical citizenship. They choose not to define themselves by what country they live in but, rather, by what online movement(s) they are involved in. In these situations, what law does one live by? How are the actions of a Digital Native regulated? Governments don’t know how to react to, control, or assert power over them in these situations.

Digital Americans are no longer just American citizens–they have a deep affiliation as Internet citizens as well.

This scares the crap out of Governments all over the world, because they are ill prepared to deal with these situations. To government regimes that are comfortable asserting their control, this concept is terrifying. How do they counteract the changes online and the movements? Do they need to change their politics, defense, propaganda, and warfare?

Apparently the U.S. Government thinks so. In June of 2009, under an order signed by Defense Secretary Robert Gates, the Pentagon announced it will create a Cyber Command to oversee the U.S. military’s efforts to protect its computer networks and have presence in “cyberspace”.

Now even the US Military war machine is joining the world of Digital Natives.

I’m a bit worried, not for us, but for them.

Barrett Lyon creates fun companies that do all sorts of innovative exciting things with video and security.

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